9-Box Grid

The 9-box grid is a talent review tool that plots employees on two axes: current performance and future potential, each rated low, medium, or high. That creates a 3x3 grid of nine boxes. Leaders use it to decide who to develop, promote, retain, or support, and to build succession plans. It is adapted from the GE-McKinsey matrix used in business strategy.

Also known as: nine box grid, 9 box talent grid, 9 box matrix, talent review grid

Reviewed

Key takeaways

  • The 9-box grid plots people on performance (across) and potential (up).
  • It creates nine boxes used to plan development, promotions, and succession.
  • It is a conversation tool for calibration, not a permanent label.
  • Potential is the hard axis; define it clearly before you place anyone.
Watch: The 9-Box Grid Explained in 60 Seconds
Performance (across) against potential (up), with people placed in nine boxes.

At a glance

Axes
Performance (across) × potential (up)
Output
Nine talent segments
Used for
Development, succession, calibration
Origin
Adapted from the GE-McKinsey matrix

Free template

9-box grid template

High potential
Rough diamond
High potential
Star
Med potential
Inconsistent player
Core player
High performer
Low potential
Underperformer
Solid performer
Trusted professional
Low perf
Med perf
High perf

Place each person by performance (across) and potential (up). Use it to plan development and spot successors, not to label people permanently.

Why does the 9-box grid matter?

Performance ratings only look backward. The 9-box adds a forward-looking question: who can grow into bigger roles? It also forces leaders to talk about people side by side, which surfaces bias and gaps in succession.

The boxes (performance across, potential up)

Low performanceMedium performanceHigh performance
High potentialRough diamondGrowth employeeFuture leader / star
Medium potentialInconsistent playerCore playerHigh performer
Low potentialRiskEffective contributorTrusted professional

Labels vary by company. The positions are what matter.

How do you use the 9-box grid fairly?

Define "potential" in writing before the session (for example: learning agility, aspiration, and capacity for broader scope). Use evidence, not gut feel. Calibrate across managers. And keep the placement private: it is a planning tool, not a label.

Worked example

In a calibration session, a manager places an engineer in "high performance, low potential". Peers point out she led two cross-team projects last year. With that evidence, the group moves her to "high potential" and puts her on the tech lead succession list.

Frequently asked questions

Should employees see their 9-box placement?
Most companies keep it internal and share the development actions instead.
How is potential measured?
There is no single test. Define criteria upfront and rate against them with examples.
What do the nine boxes mean?
Each box combines a performance level and a potential level, from “underperformer” (low/low) to “star” (high/high), guiding different development and retention actions.
How do you use a 9-box grid fairly?
Define performance and potential in advance, calibrate placements across managers with evidence, and treat the grid as a development plan, not a verdict.
What is the difference between performance and potential?
Performance is results in the current role; potential is the likelihood of succeeding in a bigger or different role. They do not always move together.
Where did the 9-box grid come from?
It is adapted from the GE-McKinsey matrix used in business-portfolio strategy, repurposed for talent review.

Sources

  • Adapted from the GE-McKinsey nine-box matrix

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