--- title: "Sageo FAQ" description: "How Sageo sets up, supports your reviews, and keeps your people data private. Still curious? Book a demo and we will walk you through it." url: "https://sageo.ai/faq" source: "Sageo (sageo.ai)" --- # Questions, Answered _How Sageo sets up, supports your reviews, and keeps your people data private. Still curious? Book a demo and we will walk you through it._ ## Getting started ### How long does setup take? Most teams go from values to a working competency framework in under an hour. Enter your values, pick your functions, and Sageo generates the rest. Importing your people is one CSV upload. ### Can we edit what the AI generates? Yes. Every competency, KPI, and behavioral indicator is editable, and you can refine any framework with a plain-language instruction. Nothing goes live until you approve it. ### How do we get our people into Sageo? Upload a single CSV and Sageo builds every employee record, reporting line, and the org chart for you. You can add people one at a time too, and update the whole organisation later with another import. ### Which functions and roles does Sageo support? Any function you run. Frameworks follow proper designation ladders across configurable levels (up to nine), with separate individual-contributor and manager tracks per function, so engineering, sales, design, operations and the rest each get expectations that match how those careers actually progress. ### Can we move over from our current review tool? Yes. Bring your people in by CSV, generate frameworks from your values, and run your next cycle in Sageo. There is no long migration project: most of the setup is done in an afternoon. ### Will the org chart handle our size? Yes. The org chart is built for hundreds of people, stays fast as you grow, and links every node to that person's record, performance, and plans. ## Reviews, Scoring and Calibration ### What review cadences do you support? Monthly, quarterly, and semi-annual cycles, with self, manager, peer, and upward feedback in any combination. You set the cadence per cycle and change it whenever you need. ### How does weighted scoring work? You weight competencies per framework and track, and set a single company-wide weighting for culture, so what matters most counts the most and every score means the same thing across the company. Weighted results map to your rating bands, giving calibration an objective baseline. ### How does calibration work? After scores come in, calibrators see results side by side with a rating-distribution view and adjust where needed, with a logged reason for every change. Results release to employees only after calibration closes, so everyone sees one consistent standard. ### Does culture actually count in the score? If you apply a company-wide culture weighting, your Cultural Foundation is scored alongside what people deliver across every framework, so how people work counts too. Culture stops being a poster and becomes part of the number. ### What happens if someone does not submit their review? Sageo keeps every cycle on schedule and surfaces what is still outstanding, so managers can follow up before calibration. Results stay held until the cycle is complete and calibration closes. ## Development, Goals and 1:1s ### Where do development plans come from? Sageo drafts a personalised plan from each person's actual results, aimed at their specific gaps and strengths against their framework level. Every plan arrives as a draft that a manager reviews, edits and approves before the employee sees it. ### How do goals and monthly 1:1s fit together? Goals link to development plans and frameworks, and get pulled back into every review cycle and every monthly 1:1 automatically. Reports raise discussion points ahead of each 1:1, managers respond, and everything leaves a written record both sides can see. ## Data, Security and Compliance ### How is our data handled? Your data stays yours. Sageo automatically de-identifies content, stripping out employee names and personal identifiers before it is sent to the AI, and uses your data only to power your frameworks, reviews and plans, never to train models for other customers. Access is role-scoped and calibration changes carry a full audit trail. ### Does our employee data ever train the AI? No. Your data is never used to train models for other customers. De-identification is automatic rather than a setting, and framework generation uses only organisation-level inputs like your values, functions and level structure, never a person's name. ### Who can see what inside Sageo? Access is role-scoped, so people see exactly what they should and no more. Managers, reports, and admins each get the right view, and every calibration change is logged in an immutable audit trail. ### Does Sageo help with the EU Pay Transparency Directive and the AI Act? Yes. Sageo gives every pay and progression decision an objective, documented, gender-neutral basis, keeps a human in the loop on every AI output, and logs calibration in an immutable audit trail. That is the groundwork those regulations demand, though it does not replace legal advice. ## Pricing and Support ### How much does Sageo cost? Sageo is simple per-seat pricing with every module included, built for companies of roughly 10 to 1,000 people. See the pricing page for details, or book a demo for a quote tailored to your team. ### Do you help with onboarding? Yes. Setup is fast enough to do yourself, and we are happy to walk you through your first frameworks and cycle. Book a demo and we will help you get from values to a running review cycle.